These scams attempt to pass themselves off as official Lazada communication or impersonate Lazada personnel, enticing customers to participate in fake promotions or raffles or respond to job opportunities.
We would like to remind the public that Lazada will never send messages via text/SMS, instant messaging, or social media apps requesting your personal or Lazada account details. Please communicate or transact with Lazada, or any of our marketplace sellers, and access your account only via the Lazada app, website, and official channels.
Our customers’ security is our top priority. We are also working closely with telecommunications partners and local law enforcement agencies to discuss, review, and clamp down on these fraudulent activities.
Meanwhile, let us all stay vigilant and continue to flag such incidents. Together, we can help maintain a safe and secure online shopping experience for all.