Bank Branch Schedule
Starting March 19, 2020, select RBank Branches in Metro Manila, Luzon, Visayas, and Mindanao will be open to serve you. Check the link for the complete list here: http://bit.ly/391Wr3T
For added safety, Robinsons Bank is encouraging its customers to enroll their accounts in RBank Digital (Online Banking). This facility can handle various transactions such as Bills Payment, Fund Transfers, Balance Inquiry, and more.
Loan Payment Grace Period
For due dates of March 16 to April 15, 2020
Robinsons Bank is aware of the challenges you have encountered in settling your payments for Housing Loan, Auto Loan, Personal Loan, Motorcycle Loan, and Credit loan. They are providing a grace period of 30 days for payments due from March 16 to April 15, 2020 for customers with good credit standing.
Customers may continue to settle their loans via RBank Digital (online banking) where they can pay their bills, transfer funds, and more.
Trust Banking Advisory
The Bankers Association of the Philippines and the Philippines Stock Exchange have issued a memo dated March 17, 2020, allowing the Foreign Exchange/Fixed Income Markets and Stock Trading & Settlements to resume operations on March 18, 2020 and March 19, 2020 respectively.
Robinsons Bank advises that:
Beginning March 18, 2020, RBank Trust & Investment Group (TIG) will be accepting subscriptions and redemptions for the Money Market Fund up to trading cut-off time 11:00AM, subject to existing guidelines on settlements.
Beginning March 19, 2020, RBank TIG will be accepting subscriptions and redemptions for the Balanced Fund and the Tax-Exempt Retirements Balanced UITF up to trading cut-off time 11:00AM, subject to existing guidelines on settlement.
For IMA/ Trust accounts, RBank TIG will accept new placements and regular withdrawals up to trading cut-off time 11:00AM. Any unscheduled withdrawals will require pre-termination/